1. Scope
This policy applies to the Novus NYC website at www.novusnyc.org, our public contact and student application forms, interview booking tools, member portal, and related communications.
Novus Inc. is responsible for deciding how the information described here is used. This policy does not govern third-party websites that we link to or project websites operated by the businesses we support.
2. Information we collect
Business and partner inquiries
When you request support, we collect the business name, your name and email address, and any optional phone number, neighborhood, requested services, referral source, preferred language, or message you provide.
Student applications
When you apply, we collect your name, email address, school, class year or grade, city and state, chapter preference, referral information, selected tracks, relevant tools or experience, written responses, and whether you attach a resume. If you upload a resume, we also process the file and its name.
Interview booking
We collect the name, email address, selected time, invitation or booking identifier, and scheduling history needed to book, confirm, remind, or reschedule an interview.
Members and applicants
For people participating in Novus, we may maintain account identifiers, contact and profile information, school and role information, project or assignment activity, submissions, feedback, attendance or interview information, acknowledgments, and administrative audit records. Authentication credentials are handled by our authentication provider; Novus does not receive your plaintext password.
Technical and usage information
Our hosting and security systems process information ordinarily sent with a web request, such as IP address, browser and device information, requested URL, date and time, and referring page. We use IP addresses and email addresses in short-lived abuse-prevention records to rate-limit public forms, resume uploads, and booking requests.
3. How we use information
We use information to:
- review and respond to business support requests;
- evaluate student applications and communicate application decisions;
- schedule interviews and send confirmations, reminders, calendar files, or rescheduling messages;
- create and administer member accounts, teams, projects, assignments, and program records;
- deliver and improve Novus programs, website content, and communications;
- measure aggregate website use and completed-form conversions when analytics is permitted;
- protect the website, prevent spam and abuse, investigate errors, and maintain audit trails; and
- meet legal, accounting, governance, and nonprofit recordkeeping obligations.
We do not sell personal information, and we do not use website information for cross-context behavioral advertising or targeted advertising.
6. How long we keep information
We keep information for as long as reasonably needed to respond to a request, evaluate an application, operate an interview or program, maintain the member portal, document completed work, resolve disputes, protect the service, and satisfy legal or governance requirements.
Retention varies by record type and program status. When information is no longer needed, we may delete it, anonymize it, or retain it in a restricted backup until that backup is overwritten. You may ask about or request deletion of your information using the contact details below; some records may need to be retained where permitted or required by law.
7. Security
We use access controls, authenticated administrative tools, encrypted network connections, role-based permissions, rate limiting, and service-provider safeguards designed to protect information. No online system or transmission can be guaranteed completely secure, so please avoid sending sensitive information that a form does not request.
8. Your choices and rights
You may ask to access, correct, or delete personal information you provided, withdraw an application where feasible, or ask how a record is being used. Depending on where you live, applicable law may provide additional rights, including rights to obtain a copy, restrict or object to certain processing, or appeal a decision about a privacy request.
To make a request, email info@novusnyc.org with the subject “Privacy request.” We may need to verify your identity and authority before acting. You may also unsubscribe using the link in a marketing email, where one is provided, or contact us to stop non-transactional messages.
9. Young people
Novus programs are intended for high school and college students, but our website and applications are not directed to children under 13. We do not knowingly collect personal information online from a child under 13. A parent or guardian who believes a child under 13 submitted information should contact us so we can review and delete it where appropriate.
10. Changes and contact
We may update this policy when our services or practices change. The date at the top will show the latest revision, and material changes may also be announced on the website or by email when appropriate.
Questions or privacy requests can be sent to Novus Inc. at info@novusnyc.org. If postal contact is necessary, email us for the current mailing address.